About Us

First Class Strata Services

Protect your strata property by choosing the right strata manager.


First Class Strata Services provides high quality, cost competitive strata management services to established and new strata or survey-strata schemes in the Perth and Peel regions.

We manage residential, commercial and mixed-use complexes of any size and configuration.

Established by Tracey Hough in 2007, First Class Strata Services is solely focused on strata management. We are not distracted by other commercial interests.

This specialist focus translates to personalised service based on a deep level of industry expertise, thorough knowledge of current regulatory requirements and personalised service. It also enables us to be flexible and cost competitive.

Our industry-accredited strata managers are qualified to the highest level and adhere to best practice guidelines established by Strata Community Australia (WA).

We ensure that we are fully informed of all legislative developments and continually update our skill sets.

Our many word of mouth referrals and long standing client relationships are testament to our service and value, which has resulted in the continued growth of our management portfolio.

First Class Strata is proud to support Neighbourhood Watch Australasia. View the certificate


Tracey Hough – Director, SCA (WA) Accredited Strata Company Manager

Tracey has undertaken a variety of roles in life from teaching to allied health (Podiatrist) and now strata management. All fields have a common element that is the essence of Tracey’s motivation: to assist people and make a difference.

Tracey made the move into real estate in 2001, starting out in real estate sales and property management before finding her niche in strata management.

While working in real estate, Tracey observed that strata management was often treated as the poor cousin. It lacked knowledgeable and quality staff.

After identifying this gap in the market for independent, high quality strata services in the Perth and Peel regions, Tracey established First Class Strata Services in 2007.

The company’s portfolio has grown significantly as a result of her commitment to service and best practice.

Her strata management training has been obtained from REIWA, SCA WA and additional specialist courses. Tracey has also completed her Cert IV in Property Services (Operations) to attain level 2 accreditation through the SCA WA.


Why choose us?

  • Service excellence – We aim to provide an unmatched standard of service founded on clear processes, transparency and responsive action.
  • Cost competitive – Our independence and efficient systems enables us to be flexible and cost competitive.
  • Partnership approach – We are committed to creating long term partnerships built on service, open communication and trust. We are responsive to your needs and expectations.
  • Legislative knowledge – We have a thorough knowledge and understanding of the regulatory requirements pertaining to strata titled property.
  • Accountability – We expect to be held accountable for the proper carrying out of our duties.
  • Strong supplier network – Our strong relationships with reliable, quality trades people ensure responsiveness and competitive pricing.
  • Value advantage – Our cost competitive services coupled with our commitment to client satisfaction ensure that you enjoy a value driven partnership with us.

Our Values

  • Quality

    – We are dedicated to strata management and provide the highest levels of customer service.

  • Knowledge

    – We continually advance our knowledge base to ensure our level of expertise remains at the highest industry standard.

  • Value

    – We are a solutions-orientated company. We continually evaluate and improve our systems and procedures to ensure we are providing the most cost competitive service without compromising quality or client satisfaction.

  • Integrity & Honesty

    – We conduct ourselves in a friendly yet professional manner and we are committed to clear, open communication while fiercely protecting confidentiality.

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(08) 9258 4300
or just give us a call.